Now What? How to Manage Once You’ve Measured

Using Learning Analytics to Continuously Improve Your Learning Function

Many learning and development groups are beginning their journey towards being a vital partner to the business. One step in that journey is following three general steps: measure, monitor and manage. 

This workshop will focus on the last of these three steps—manage. This is the critical step that allows L&D groups to demonstrate their value and inform the business how L&D is contributing to goals. Equally  important, the manage phase allows the L&D group to continuously improve itself and optimize its influence on the business.

Join Cristina Hall, VP of Product Strategy and John Mattox, II, PhD, Managing Consultant at Metrics That Matter, to focus on managing the L&D function with the data that you are collecting.  This session will assume that your organization is gathering relevant data (or knows how to) related to efficiency, effectiveness and outcomes. Then we will focus on various aspects of reporting and using the data for decision making.

Special attention will be paid to the following issues:

• The value that each type of measure (efficiency, effectiveness and outcomes) brings to the message you deliver
• What decisions you can make with the available data

At the conclusion of the workshop you will have a process for managing your L&D function based on the data available to you. While the facilitators will share key principles via lecture, a large amount of the learning will occur through active in-class participation.