Measuring the ROI of Employee Engagement

Session 3A: Breakout
Patti Phillips
21 Feb 2018
2:30 pm - 3:30 pm

Measuring the ROI of Employee Engagement

Employee engagement is becoming increasingly important to organizations for attraction and retention of the best employees. Consequently, more is being invested in learning to improve employee engagement, and for some organizations, this has become the primary purpose of learning and development.


Join Patti in this session to learn how to measure the return on investment (ROI) of engagement. With the heavy investments in employee engagement it is important to show executives the value the engagement process delivers in terms that are clearly understood. Most engagement results are presented as improvements in behaviors, but this session will show you how to connect to business impact and financial ROI. Several case studies will be shared along with new research.

In this session you will learn how to:

  • Show the ROI of employee engagement
  • Enhance the value of engagement programs
  • Develop a plan to make employee engagement more effective and results focused