Jack K. Phillips, PhD is a world-renowned expert on accountability, measurement and evaluation. Jack provides consulting services for Fortune 500 companies and major global organizations. The author/editor of more than 50 books, Jack conducts workshops and presents at conferences throughout the world. His expertise in measurement and evaluation is based on more than 27 years of corporate experience in the aerospace, textile, metals, construction materials and banking industries. Jack has served as training and development manager at two Fortune 500 firms, as senior HR officer at two firms, as president of a regional bank and as management professor at a major state university.